{"id":48,"date":"2017-07-10T12:48:14","date_gmt":"2017-07-10T12:48:14","guid":{"rendered":"http:\/\/www.convo.org\/research\/?page_id=48"},"modified":"2025-09-23T15:59:47","modified_gmt":"2025-09-23T15:59:47","slug":"home-2","status":"publish","type":"page","link":"https:\/\/www.convo.org\/research\/","title":{"rendered":"Home"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.2″ background_color=”rgba(255,255,255,0)” background_image=”https:\/\/www.convo.org\/research\/wp-content\/uploads\/2021\/03\/Conversations-matter.jpg” parallax=”on” parallax_method=”off” custom_padding=”0px|0px|0|0px|false|false” transparent_background=”on” global_colors_info=”{}”][et_pb_fullwidth_header title=”conversations matter…” subhead=” ” text_orientation=”center” header_fullscreen=”on” header_scroll_down=”on” scroll_down_icon_color=”#f29100″ content_max_width=”75%” admin_label=”Conversations matter … ” _builder_version=”4.16″ title_font=”Open Sans|on|||” title_text_color=”#ffffff” title_font_size=”60px” title_line_height=”1.2em” content_font=”Open Sans||||” content_text_color=”#ffffff” background_color=”rgba(255, 255, 255, 0)” max_width_tablet=”” max_width_phone=”0%” max_width_last_edited=”on|desktop” title_font_size_tablet=”” title_font_size_phone=”50px” title_font_size_last_edited=”on|desktop” content_font_size_tablet=”” content_font_size_phone=”” content_font_size_last_edited=”on|phone” global_colors_info=”{}” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_fullwidth_header][et_pb_fullwidth_header subhead=” ” text_orientation=”center” admin_label=”Convo Intro Para” _builder_version=”4.16″ title_font=”Open Sans|on|||” title_text_color=”#ffffff” title_font_size=”60px” content_font=”Open Sans||||” content_text_color=”#ffffff” content_font_size=”16px” content_line_height=”1.5em” background_color=”rgba(0,0,0,0.59)” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(242,145,0,0.24) 0%|#000000 100%” background_color_gradient_start=”rgba(242,145,0,0.24)” background_color_gradient_end=”#000000″ custom_padding=”5px||5px|” content_font_size_tablet=”” content_font_size_phone=”” content_font_size_last_edited=”on|phone” inline_fonts=”Open Sans Light” global_colors_info=”{}” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”] Convo is a qualitative research and strategy firm based in Mumbai and San Francisco. <\/i><\/span><\/p>\n

Our practice is built on a deep understanding of human behavior and nuancing of cultural context. Our projects facilitate meaningful conversations for our clients, around observations and insights, inspiring innovation, design solutions and change.<\/i><\/span>\u00a0<\/i>
\n[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Services” module_id=”services” _builder_version=”4.16″ max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|phone” custom_margin=”|||” custom_padding=”49px||49px||false|false” custom_padding_tablet=”” custom_padding_phone=”20px||20px|” global_colors_info=”{}”][et_pb_row admin_label=”Service Section Title” _builder_version=”4.16″ custom_margin=”||40px|” custom_padding=”27px|0px|6px|0px|false|false” animation_style=”fade” animation_direction=”top” saved_tabs=”all” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”services” content_max_width=”1100px” content_max_width_tablet=”” content_max_width_phone=”” content_max_width_last_edited=”on|desktop” admin_label=”Services Blurb” _builder_version=”4.16″ header_font=”Open Sans||||||||” header_text_align=”left” header_text_color=”#f29100″ header_font_size=”30″ header_line_height=”1.5em” body_font_size=”16″ body_line_height=”1.5em” global_colors_info=”{}”]Our approach brings together the skills of our researchers and interpreters, with the latest technology, in immersive learning environments. All projects are designed to enable deep new insights and tangible learning experiences for our clients. We cover most languages in India, and work with close associates when in other parts of the world.
\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” admin_label=”Services” _builder_version=”4.16″ max_width=”80%” custom_padding=”0||0||false|false” use_custom_width=”on” width_unit=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”qualitative research” use_icon=”on” font_icon=”k||divi||400″ icon_color=”#fcd21d” image_icon_width=”60px” admin_label=”qualitative research blurb” _builder_version=”4.16″ header_font=”Open Sans||||||||” header_text_color=”#353740″ header_font_size=”22px” header_line_height=”1.4em” body_font=”Open Sans||||||||” body_text_color=”#6b6b6b” body_font_size=”16px” body_line_height=”1.5em” text_orientation=”center” custom_padding=”30px|30px|30px|30px” animation_style=”zoom” border_color_all=”#dddddd” use_border_color=”on” icon_font_size=”60px” global_colors_info=”{}”]ethnography, diary studies – online and physical, interviews in-home or in-business or remote or in labs, focus groups, meet n greets, intercepts
\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”UX research” use_icon=”on” font_icon=”||divi||400″ icon_color=”#fcd21d” image_icon_width=”60px” admin_label=”UX research Blurb” _builder_version=”4.16″ header_font=”Open Sans||||||||” header_text_color=”#353740″ header_font_size=”22px” header_line_height=”1.4em” body_font=”Open Sans||||||||” body_text_color=”#6b6b6b” body_font_size=”16px” body_line_height=”1.5em” text_orientation=”center” custom_padding=”30px|30px|30px|30px” animation_style=”zoom” animation_delay=”100ms” border_color_all=”#dddddd” use_border_color=”on” icon_font_size=”60px” global_colors_info=”{}”]usability labs, mobile labs urban and rural, outdoors and indoors, multi-camera studies with sleds and face cams, live-streaming
\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”immersion programs” use_icon=”on” font_icon=”||divi||400″ icon_color=”#fcd21d” image_icon_width=”60px” admin_label=”immersion programs” _builder_version=”4.16″ header_font=”Open Sans||||||||” header_text_color=”#353740″ header_font_size=”22px” header_line_height=”1.4em” body_font=”Open Sans||||||||” body_text_color=”#6b6b6b” body_font_size=”16px” body_line_height=”1.5em” text_orientation=”center” custom_padding=”30px|30px|30px|30px” animation_style=”zoom” animation_delay=”100ms” border_color_all=”#dddddd” use_border_color=”on” icon_font_size=”60px” global_colors_info=”{}”]learning journeys, immersion weeks including real-life activities and experiences and multi-tracks, large leadership team programs, multi-country programs
\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” admin_label=”Services” _builder_version=”4.16″ max_width=”80%” custom_padding=”0||25px||false|false” use_custom_width=”on” width_unit=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”workshops” use_icon=”on” font_icon=”||divi||400″ icon_color=”#fcd21d” image_icon_width=”60px” admin_label=”workshops Blurb” _builder_version=”4.16″ header_font=”Open Sans||||||||” header_text_color=”#353740″ header_font_size=”22px” header_line_height=”1.4em” body_font=”Open Sans||||||||” body_text_color=”#6b6b6b” body_font_size=”16px” body_line_height=”1.5em” text_orientation=”center” custom_padding=”30px|30px|30px|30px” animation_style=”zoom” animation_delay=”200ms” border_color_all=”#dddddd” use_border_color=”on” border_color=”#dddddd” icon_font_size=”60px” global_colors_info=”{}”]participatory design workshops, facilitation, debriefs, personas, storytelling, scenarios, future search
\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”interpretation” use_icon=”on” font_icon=”||divi||400″ icon_color=”#fcd21d” image_icon_width=”60px” admin_label=”interpretation Blurb” _builder_version=”4.16″ header_font=”Open Sans||||||||” header_text_color=”#353740″ header_font_size=”22px” header_line_height=”1.4em” body_font=”Open Sans||||||||” body_text_color=”#6b6b6b” body_font_size=”16px” body_line_height=”1.5em” text_orientation=”center” custom_padding=”30px|30px|30px|30px” animation_style=”zoom” border_color_all=”#dddddd” use_border_color=”on” icon_font_size=”60px” global_colors_info=”{}”]high quality simultaneous interpreters, cultural navigators, multi-language \u00a0capability, cognitive testing and checks, transcripts
\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”recruitment” use_icon=”on” font_icon=”||divi||400″ icon_color=”#fcd21d” image_icon_width=”60px” admin_label=”recruitment Blurb” _builder_version=”4.16″ header_font=”Open Sans||||||||” header_text_color=”#353740″ header_font_size=”22px” header_line_height=”1.4em” body_font=”Open Sans||||||||” body_text_color=”#747d88″ body_font_size=”16px” body_line_height=”1.5em” text_orientation=”center” custom_padding=”30px|30px|30px|30px” animation_style=”zoom” animation_delay=”200ms” border_color_all=”#dddddd” use_border_color=”on” icon_font_size=”60px” global_colors_info=”{}”]crucial for project success, recruitment is a key focal area. keeping it real, keeping it honest, multi-checks, trained partners, high researcher involvement
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\n[\/et_pb_image][et_pb_cta title=”ethnography” button_url=”#open-overlay” button_text=”do you see what I see?” admin_label=”Ethnography description” module_id=”overlay_unique_id_1754″ _builder_version=”4.16″ header_font=”Open Sans Condensed|on|||” body_font=”Open Sans Condensed||||” use_background_color=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]do you see what I see?
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\n[\/et_pb_image][et_pb_cta title=”leadership immersions” button_url=”#open-overlay” button_text=”touching lives, shaping change” admin_label=”leadership description” module_id=”overlay_unique_id_1770″ _builder_version=”4.16″ header_font=”Open Sans Condensed||||” body_font=”Open Sans Condensed||||” use_background_color=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]touching lives, shaping change
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\n[\/et_pb_image][et_pb_cta title=”UX research” button_url=”#open-overlay” button_text=”usability & design” admin_label=”UX Research” module_id=”overlay_unique_id_2251″ _builder_version=”4.16″ header_font=”Open Sans Condensed||||” body_font=”Open Sans Condensed||||” use_background_color=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]designing relevant solutions
\n[\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|desktop” module_class=”border-hover” _builder_version=”4.16″ max_width=”80%” custom_padding=”0px|0px|0px|0px” custom_padding_tablet=”” custom_padding_phone=”” use_custom_width=”on” width_unit=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ background_position=”top_left” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.convo.org\/research\/wp-content\/uploads\/2018\/09\/Screenshot-2018-09-24-12.28.43.png” url=”#open-overlay” show_bottom_space=”off” align=”center” force_fullwidth=”on” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” admin_label=”Landscape ” module_id=”overlay_unique_id_1432″ _builder_version=”4.16″ animation=”off” sticky=”on” global_colors_info=”{}”] 
\n[\/et_pb_image][et_pb_cta title=”landscapes & scenarios” button_url=”#open-overlay” button_text=”strategic foresight” admin_label=”Landscape Description” module_id=”overlay_unique_id_1816″ _builder_version=”4.16″ header_font=”Open Sans Condensed||||” body_font=”Open Sans Condensed||||” use_background_color=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]shaping the future
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\n[\/et_pb_image][et_pb_cta title=”accessibility & social impact” button_url=”#open-overlay” button_text=”innovating for society” admin_label=”Social Innovation” module_id=”overlay_unique_id_2245″ _builder_version=”4.16″ header_font=”Open Sans Condensed||||” body_font=”Open Sans Condensed||||” use_background_color=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]disabilities, accessibility, and technology
\n[\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ background_position=”top_left” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.convo.org\/research\/wp-content\/uploads\/2018\/09\/Teens.jpg” url=”#open-overlay” show_bottom_space=”off” align=”center” force_fullwidth=”on” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” module_id=”overlay_unique_id_1432″ _builder_version=”4.16″ animation=”off” sticky=”on” global_colors_info=”{}”] 
\n[\/et_pb_image][et_pb_cta title=”attitudes, behaviors, values” button_url=”#open-overlay” button_text=”segmentation, user journeys, use cases” admin_label=”Call To Action Teens” module_id=”overlay_unique_id_1734″ _builder_version=”4.16″ header_font=”Open Sans Condensed|on|||” body_font=”Open Sans Condensed||||” use_background_color=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]segmentation, user journeys, use cases
\n[\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” gutter_width=”1″ custom_padding_last_edited=”on|desktop” module_class=”border-hover” _builder_version=”4.16″ max_width=”80%” custom_padding=”0px|0px|0px|0px” custom_padding_tablet=”” custom_padding_phone=”” use_custom_width=”on” width_unit=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ background_position=”top_left” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.convo.org\/research\/wp-content\/uploads\/2018\/09\/design-workshop.png” url=”#open-overlay” show_bottom_space=”off” align=”center” force_fullwidth=”on” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” admin_label=”Participatory Design” module_id=”overlay_unique_id_1767″ _builder_version=”4.16″ animation=”off” sticky=”on” global_colors_info=”{}”] 
\n[\/et_pb_image][et_pb_cta title=”participatory design” button_url=”#open-overlay” button_text=”co-creating with clients & users” admin_label=”Workshops description” module_id=”overlay_unique_id_1767″ _builder_version=”4.16″ header_font=”Open Sans Condensed||||” body_font=”Open Sans Condensed||||” use_background_color=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]co-creating with clients & users
\n[\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ background_position=”top_left” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.convo.org\/research\/wp-content\/uploads\/2018\/09\/CreepOmeter2-2.jpg” url=”#open-overlay” show_bottom_space=”off” align=”center” force_fullwidth=”on” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” admin_label=”trust” module_id=”overlay_unique_id_1432″ _builder_version=”4.16″ filter_invert=”21%” animation=”off” sticky=”on” global_colors_info=”{}”] 
\n[\/et_pb_image][et_pb_cta title=”conversations about trust” button_url=”#open-overlay” button_text=”technology, individuals, privacy, society” admin_label=”trust description” module_id=”overlay_unique_id_1737″ _builder_version=”4.16″ header_font=”Open Sans Condensed||||” header_text_color=”#ffffff” body_font=”Open Sans Condensed||||” use_background_color=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]technology, individuals, privacy, society
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\n[\/et_pb_image][et_pb_cta title=”language dialogues” button_url=”#open-overlay” button_text=”great interpreters inspire insights” admin_label=”interpretation Description” module_id=”overlay_unique_id_1772″ _builder_version=”4.16″ header_font=”Open Sans Condensed||||” body_font=”Open Sans Condensed||||” use_background_color=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]great interpreters inspire insights
\n[\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”ourteam” _builder_version=”4.16″ background_color=”#000000″ use_background_color_gradient=”on” background_color_gradient_stops=”#000000 0%|#444444 100%” background_color_gradient_start=”#000000″ background_color_gradient_end=”#444444″ custom_padding=”0px|0px|0px|0px” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_padding=”62px|0px|27px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Our Team” _builder_version=”4.16″ text_font=”Open Sans||||||||” text_text_color=”#d6d6d6″ text_font_size=”17px” text_line_height=”1.5em” global_colors_info=”{}”]<\/p>\n

our team <\/span><\/h1>\n

Our practitioners have backgrounds in psychology, sociology, anthropology, business management, software development, technology, design and film-making. We\u2019re well traveled with an international clientele and have worked and delivered projects around the world. We are specialists in India; understanding emerging markets and change within a global context.
\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ admin_label=”orange profile row 2″ _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.convo.org\/research\/wp-content\/uploads\/2018\/09\/Dina.png” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” module_class=”round_square” _builder_version=”4.16″ animation_style=”slide” animation_direction=”left” animation_duration=”500ms” animation_intensity_slide=”10%” global_colors_info=”{}”] 
\n[\/et_pb_image][et_pb_text _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]<\/p>\n

Dina Dastur Mehta<\/span><\/h2>\n

founder | ethnographer\u00a0<\/i><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.convo.org\/research\/wp-content\/uploads\/2018\/09\/Stuart.png” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ animation_style=”slide” animation_direction=”top” animation_duration=”500ms” animation_intensity_slide=”10%” animation=”top” global_colors_info=”{}”] 
\n[\/et_pb_image][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

Stuart Henshall<\/span><\/h2>\n

founder | strategist | technologist\u00a0<\/i><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.convo.org\/research\/wp-content\/uploads\/2018\/09\/Shubhangi.png” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ animation_style=”slide” animation_direction=”right” animation_duration=”500ms” animation_intensity_slide=”10%” animation=”right” global_colors_info=”{}”] 
\n[\/et_pb_image][et_pb_text _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]<\/p>\n

Shubhangi Athalye<\/span><\/h2>\n

ethnographer | UX researcher\u00a0<\/i><\/span>
\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.convo.org\/research\/wp-content\/uploads\/2019\/11\/Smriti.png” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ animation_style=”slide” animation_direction=”top” animation_duration=”500ms” animation_intensity_slide=”10%” animation=”top” global_colors_info=”{}”] 
\n[\/et_pb_image][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

Smriti Kaul\u00a0<\/span><\/h2>\n

ethnographer | UX researcher<\/i><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.convo.org\/research\/wp-content\/uploads\/2018\/09\/Irene.png” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ animation_style=”slide” animation_direction=”top” animation_duration=”500ms” animation_intensity_slide=”10%” animation=”top” global_colors_info=”{}”] 
\n[\/et_pb_image][et_pb_text _builder_version=”4.16″ global_colors_info=”{}”]<\/p>\n

Irene Unger\u00a0<\/span><\/h2>\n

ethnographer | UX researcher<\/i><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”ourteam” _builder_version=”4.16″ background_color=”#000000″ use_background_color_gradient=”on” background_color_gradient_stops=”#444444 0%|#7c7c7c 100%” background_color_gradient_start=”#444444″ background_color_gradient_end=”#7c7c7c” custom_padding=”0px|0px|55px|0px|false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ admin_label=”orange profile row 2″ _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_module=”2474″ saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.convo.org\/research\/wp-content\/uploads\/2018\/09\/Aparna.png” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” module_class=”round_square” _builder_version=”4.16″ animation_style=”slide” animation_direction=”left” animation_duration=”500ms” animation_intensity_slide=”10%” global_colors_info=”{}”] [\/et_pb_image][et_pb_text _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]<\/p>\n

Aparna Ray<\/span><\/h2>\n

ethnographer | UX researcher<\/i><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.convo.org\/research\/wp-content\/uploads\/2018\/09\/Vidya.png” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ animation_style=”slide” animation_direction=”top” animation_duration=”500ms” animation_intensity_slide=”10%” animation=”top” global_colors_info=”{}”] [\/et_pb_image][et_pb_text _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]<\/p>\n

Vidya Ganesh<\/span><\/span><\/h2>\n

ethnographer | UX researcher\u00a0<\/i><\/span><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.convo.org\/research\/wp-content\/uploads\/2022\/10\/Prajakta-Kulkarni.png” title_text=”Prajakta” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.27.2″ animation_style=”slide” animation_direction=”top” animation_duration=”500ms” animation_intensity_slide=”10%” animation=”top” global_colors_info=”{}”] [\/et_pb_image][et_pb_text _builder_version=”4.18.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]<\/p>\n

Prajakta Kulkarni<\/span><\/span><\/h2>\n

ethnographer | UX researcher\u00a0<\/i><\/span><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_image src=”https:\/\/www.convo.org\/research\/wp-content\/uploads\/2020\/03\/munira.png” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ animation_style=”slide” animation_direction=”top” animation_duration=”500ms” animation_intensity_slide=”10%” animation=”top” global_colors_info=”{}”] [\/et_pb_image][et_pb_text _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”|||1px||” global_colors_info=”{}”]<\/p>\n

Munira Mulla<\/span><\/span><\/h2>\n

interpreter\u00a0<\/i><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ background_color=”rgba(255,255,255,0)” background_image=”https:\/\/convo.org\/research\/wp-content\/uploads\/2021\/03\/Picture40-update-min.jpg” parallax=”on” custom_padding=”0px|0px|0px|0px” transparent_background=”on” global_colors_info=”{}”][et_pb_fullwidth_header text_orientation=”center” image_orientation=”bottom” admin_label=”India | Bangladesh | USA | Japan | Russia” _builder_version=”4.16″ title_font=”Open Sans||||” title_text_color=”#bfbfbf” content_text_color=”#ffffff” content_font_size=”35px” content_line_height=”1.2em” background_color=”rgba(255, 255, 255, 0)” background_layout=”light” inline_fonts=”Verdana” global_colors_info=”{}” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”]<\/p>\n

India | Bangladesh | USA | Japan\u00a0<\/p>\n

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FAQ – frequently asked questions<\/span><\/h2>\n

[\/et_pb_text][et_pb_toggle title=”Which countries does Convo work in?” admin_label=”Which countries does Convo work in? Toggle” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]<\/p>\n

We work globally with offices in Mumbai and San Francisco. Most of our team is based in India and works across most regions and languages. Many projects have multiple researchers and Interpreters involved and we are seldom limited by language, location, facility or equipment requirements. Many of our research team have worked and executed projects across the globe, including Bangladesh, USA, Japan, and other countries.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What type of briefing do you need?” admin_label=”What type of briefing do you need? Toggle” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]Start by telling us about your research objectives and what you hope to learn. We want to hear your program design ideas (number and type of units, days field etc.) and initial thoughts on the target audience. We will want to know dates and will also ask you about the team traveling. We’ll help you plan your plan and layout a proposed calendar. Your reporting requirements and timing will help us further lock down the details. Typically when teams are visiting we handle all the logistics during the day and will work with you to plan other aspects of your trip to keep the team on task and happy!
\n[\/et_pb_toggle][et_pb_toggle title=”Who should attend?” admin_label=”Who should attend? Toggle” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]Multidisciplinary teams typically get the most out of an immersion. Most of our clients are flying into India from overseas and a typical team size is about 8, although we’ve worked with teams up to 80 people with multiple concurrent streams in the field. There are often practical reasons for keeping the team size smaller. These include “team dynamics”, managing debriefs, and how many can go in-home, fit in a lab etc. Often we mix streams running concurrent lab sessions while sending another team in-home and rotating and inserting different types of visits and locations based on the research needs.
\n[\/et_pb_toggle][et_pb_toggle title=”What is your usability lab setup?” admin_label=”What is your usability lab setup? Toggle” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]We’ve developed our own kit for mobile UX work. We use it in both lab settings and take it quickly on-site – in-home, on business premise even into “dark” rural villages etc. All sessions are captured on two or more cameras, typically with both local language and translation simultaneously. Files are all time-stamped and uploaded overnight and sent for transcription. In most cases we can arrange some form of live streaming for remote research needs.<\/p>\n

There is nothing quite like going to a location, understanding the context in which the mobile device is being used while still being able to see what the respondent is seeing without crowding them or looking over a shoulder.
\n[\/et_pb_toggle][et_pb_toggle title=”What’s a participatory design workshop?” admin_label=”What’s a participatory design workshop?” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]Workshops take many formats. Some of our most successful long term projects have begun with field research including diaries (online too) and in-home interviews. We may also meet experts as part of the lead-up. Over time we’ve learnt respondents become very vested and interested in new product efforts. When we can bring the respondent group into a venue (example at the end of a week) along with the research team we find in four hours magic can happen. We’ve worked programs like this in-country and across multiple countries on subjects as diverse as baby products, autonomous vehicles, design for the unconnected etc. These strategic conversations are often the most gratifying projects of all.
\n[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”contactus” _builder_version=”4.16″ background_color=”#e5e5e5″ use_background_color_gradient=”on” background_color_gradient_direction=”360deg” background_color_gradient_stops=”#000000 0%|#7c7c7c 100%” background_color_gradient_start=”#000000″ background_color_gradient_end=”#7c7c7c” custom_padding=”4px|0px|0|0px|false|false” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”50px|0px|48px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”contact us ” admin_label=”contact us” _builder_version=”4.16″ header_level=”h2″ header_font=”Open Sans||||||||” header_text_color=”#f29100″ header_font_size=”30px” header_line_height=”1.4em” body_text_color=”#ffffff” body_font_size=”16px” body_line_height=”1.4em” custom_margin=”-15px|||0px” custom_padding=”||0px|” global_colors_info=”{}”]<\/p>\n

Offices: Mumbai | London<\/p>\n

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Convo Research & Strategy Private Limited<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-48","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.convo.org\/research\/wp-json\/wp\/v2\/pages\/48","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.convo.org\/research\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.convo.org\/research\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.convo.org\/research\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.convo.org\/research\/wp-json\/wp\/v2\/comments?post=48"}],"version-history":[{"count":392,"href":"https:\/\/www.convo.org\/research\/wp-json\/wp\/v2\/pages\/48\/revisions"}],"predecessor-version":[{"id":21518,"href":"https:\/\/www.convo.org\/research\/wp-json\/wp\/v2\/pages\/48\/revisions\/21518"}],"wp:attachment":[{"href":"https:\/\/www.convo.org\/research\/wp-json\/wp\/v2\/media?parent=48"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}